“Yeah, yeah, I know — artificial intelligence.” That’s likely the response you’ll get when talking about AI in 2018. With everyone from toddlers to seniors using Alexa, Siri, and customer service chatbots, it’s no wonder AI may soon begin to feel like old news—at least to mainstream users. On the business side, however, so much power remains in AI — … Read More

This article was originally published on Forbes.com on September 26, 2017. Even though we haven’t quite hit the final quarter of 2017, you could say it’s been an eventful year in digital transformation. Just it was predicted at t this time, user experience (UX), big data, smart machines — and of course, change itself—have proven big players in the business … Read More